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Lorraine Hill

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PRIVACY AND COOKIES

This privacy policy sets out how Lorraine Hill uses and protects any information that you give us when you use this website.

Lorraine Hill is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lorraine Hill may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26th May 2012.

What we collect


We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


About cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We believe there is no reason for our website visitors to be particularly concerned about the privacy implications of any of the cookies we use, but we do recognise the importance of making you aware of the purpose and scope of the data stored in the cookies which are created or updated on your computer when you visit our website. You may choose to delete these cookies from your computer between visits to our website.

Cookies in use on our website:


ItemPurposeMore information
_UTMZ Third party cookie used by the Vimeo video hosting service to enable videos to be embedded within this website. vimeo.com/privacy
gk_coffee_tpl Template cookie. This cookie expires at end of your visit to our website
Session ID Session cookie used by the server to store information about user page activities.. This cookie expires at end of your visit to our website

To enable/disable cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you're not sure of the type and version of web browser you use to access the Internet:

  • For PCs: click on 'Help' at the top of your browser window and select the 'About' option
  • For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome
Google Chrome
  1. Click on 'tools' at the top of your browser window and select 'options'.
  2. Click the 'under the hood' tab, locate the 'privacy' section, and select the 'content settings' button.
  3. Now select 'allow local data to be set'.
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0
Internet Explorer
  1. Click on 'tools' at the top of your browser & select 'internet options', click on the 'privacy' tab.
  2. Ensure privacy level is set to medium or below, which will enable cookies in your browser.
  3. Settings above medium will disable cookies.
Mozilla Firefox
Mozilla Firefox
  1. Click on 'tools' at the top of your browser window and select options.
  2. Then select the privacy icon.
  3. Click on cookies, then select 'allow sites to set cookies'
Safari
Safari
  1. Click the cog icon at the top of your browser, select 'preferences'.
  2. Click 'security', check the option that says 'block third-party & advertising cookies'.
  3. Click 'Save'.

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX
Internet Explorer
  1. Click on 'Explorer' at the top of your browser, select 'preferences'.
  2. Scroll down until you see 'cookies' under receiving files.
  3. Select the 'never ask' option.
Safari on OSX
Safari
  1. Click on 'Safari' at the top of your browser & select 'preferences'.
  2. Click on 'security' then 'accept cookies'.
  3. Select the 'only from site you navigate to'.
Mozilla and Netscape on OSX
netscape
  1. Click on 'Mozilla' or 'Netscape' at the top of your browser, select 'preferences'.
  2. Scroll down until you see cookies under 'privacy & security'.
  3. Select 'enable cookies for the originating web site only'.
Opera
Opera
  1. Click on 'menu' at the top of your browser window, select 'settings'.
  2. Then select 'preferences', select the 'advanced' tab.
  3. Then select 'sccept cookies' option.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email lorraine at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.